The Sterling Homes Experience
At Sterling Homes, our commitment is to make your experience easy and enjoyable from start to finish. We understand the complexities of building a home and aim to educate you and set the right expectations, so you’re never left guessing. Driven by our customer-centric philosophies, we are dedicated to creating fond memories and ensuring our clients are always informed and supported.
myHOMEbase: Your All-in-One Homeowner Hub
As a Sterling Homeowner, you gain access to myHOMEbase, your personalized platform offering all the resources you need at your fingertips. Upon waiver of conditions, you’ll receive an email inviting you to register for myHOMEbase, where you can access the following:
- Real-time Construction Schedule Tracking
- Home Progress Photos and Videos uploaded by your on-site team
- A Library of Contractual Documents for your home
- Access to serviceQ’s Ticketing Portal to submit warranty requests post-possession
- Two Valuable Resource Centers: One for homeowner maintenance tips and another for landscaping/outdoor work
- Moving Resources Section with essential tools to plan your move
- Customer Referral Program Details
- Ability to Leave Feedback and Reviews
Referral Program
Join the Sterling Referral Program and earn $2,000 for every referral. Click here for more details: Customer Referral Sign Up Page
Contact Us
- Need help with myHOMEbase? Reach out to your sales team or contact us at marketing@sterlingedmonton.com.
- Questions about landscaping or outdoor work? Contact us at customerseasonal@sterlingedmonton.com.
- Need assistance with service or warranty post-possession? Contact ServiceQ at 780-490-2546 or serviceedm@qualico.com.
- Need to report lot damage? Fill out the lot damage form here.
Please note, myHOMEbase is a new platform and is available only to clients after April 2022.
